About the work itself
Your contract for the work is with the tradesperson, so raise it with them first. Please tell us too, as it affects who we send jobs to.
About GlosFix
Email hello@glosfix.co.uk and [Name] will reply within [response time].
About your personal data
[Acknowledgement and response wording for sign-off.] If you are unhappy with our answer you can contact the Information Commissioner’s Office.